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Best Buy Wants To Be a PS5 Scalper Now

Best Buy logo sign
Best Buy

Earlier this year, Best Buy debuted a new paid membership program similar to Amazon Prime with exclusive perks, including unlimited Geek Squad support, free delivery, and a 60-day return window. Unfortunately, it looks like they want to use it to become a PS5 and Xbox Series X scalper, as the company is hiding product inventory behind that paid membership.

The program is now called Best Buy Totaltech, which costs $200 a year. And while it does offer a slew of helpful benefits, the company touts that it also provides members “exclusive access to popular hard-to-find items” like the PS5.

As we all know, inventory for next-gen consoles is extremely low, and scalpers everywhere are marking up the price and buying all the stock. As a result, the PS5 has been almost impossible to find.

Now, Best Buy wants a piece of it. If you want to have any luck at buying a PS5 or other hot items this holiday, you’ll need to pay the store an extra $200 a year. Gross! Best Buy has essentially marked up the PS5 to $700.

Best Buy Totaltech membership
Best Buy

Best Buy Totaltech is priced at $199.99 for a yearly membership, and here’s what that’ll get you:

  • Free Geek Squad tech support, available 24/7/365 on all the technology in your home, no matter where you bought it.
  • Totaltech Expert Access, a VIP service with access to dedicated phone and chat teams.
  • Up to 24 months of product protection on most Best Buy purchases during active membership, including AppleCare+ on Apple products.
  • Free delivery and standard installation.
  • Exclusive Totaltech member prices.
  • 20% off labor for repairs and advanced services and 10% off labor for custom installations.
  • Extended 60-day return and exchange window on most products.
  • Free haul-away on most product replacements.

Now don’t get me wrong, that is a pretty decent list of additional perks, but is it worth $200 a year? I guess that’s up to you and your situation. But, for those simply looking to get holiday shopping done, buy exciting new items, or find a PS5 in stock, that’s a lot to ask.

On Monday, the $500 disc drive model PS5 was in stock at Best Buy but hidden behind an “exclusive access event” paywall, a Totaltech membership. So instead of selling out in a matter of minutes, the device ended up being available for nearly two hours. So while you might have an easier time getting a PS5 or Xbox Series X from Best Buy  it’ll cost you.

We’ll have to wait and see what other “hot items” Best Buy ends up hiding behind this paywall, but this is pretty user-hostile if you ask me. With this move, Best Buy just became one of the biggest PS5 scalpers.

via Ars Technica

Cory Gunther Cory Gunther
Cory Gunther has been writing about phones, Android, cars, and technology in general for over a decade. He's a staff writer for Review Geek covering roundups, EVs, and news. He's previously written for GottaBeMobile, SlashGear, AndroidCentral, and InputMag, and he's written over 9,000 articles. Read Full Bio »