Amazon Server Outage Takes Disney+, Alexa, and Ring Offline

The Alexa app having trouble loading.
Amazon

If you’re having trouble with Disney+, Alexa, Roku, Tinder, or other services, you’re not alone! An Amazon Web Services (AWS) outage has sent a ton of apps and websites offline, and while Amazon says it’s identified the issue, the company is still working to resolve this issue.

Update, 12/7/21 2:36 pm Eastern: Amazon now says that this outage is affecting its monitoring and incident response tools, so it may be a few hours before everything is resolved. Tht said, some services like Disney+ now seem to be working.

Here are some websites, apps, and services that may be impacted by this outage:

  • The Amazon website
  • Alexa
  • Prime Video
  • Amazon Music
  • Kindle online features
  • Luna
  • Ring
  • Disney+
  • Tinder
  • Roku
  • Coinbase
  • Cash App
  • Venmo
  • Instacart
  • Robinhood

Bear in mind that AWS is one of the world’s most popular hosting platforms. Listing all the sites and services impacted by this outage would be nearly impossible. (Sites and services that aren’t even hosted on AWS could also experience some problems, as AWS holds up much of the internet.)

Here’s how Amazon explains the problem:

We are experiencing API and console issues in the US-EAST-1 Region. We have identified root cause and we are actively working towards recovery. This issue is affecting the global console landing page, which is also hosted in US-EAST-1. Customers may be able to access region-specific consoles going to https://console.aws.amazon.com/. So, to access the US-WEST-2 console, try https://us-west-2.console.aws.amazon.com/

According to Amazon’s confusing statement, its US-EAST-1 Region data center (based in Virginia) is experiencing some weird problems. As such, some AWS-hosted sites and services may still be working in your region. (Amazon’s status page shows that people are having problems across the globe, though.)

We’re not sure when Amazon will resolve this problem, but at least it’s acknowledged that something’s going on. Remember when Facebook went down in October and didn’t release a statement for several hours? That was fun.

Source: 9to5Mac, The Verge

Andrew Heinzman Andrew Heinzman
Andrew is a writer for Review Geek and its sister site, How-To Geek. Like a jack-of-all-trades, he handles the writing and image editing for a mess of tech news articles, daily deals, product reviews, and complicated explainers. Read Full Bio »

The above article may contain affiliate links, which help support Review Geek.