Use the Now-Discontinued Microsoft Band? Claim up to $175

A Microsoft band with a blue screen of death
Josh Henderickson

Microsoft stopped making fitness band products years ago, but it continued to support existing users. Now, that support is ending as Microsoft shuts down its online Dashboard and apps. But there’s a silver lining—refunds of up to $175 for active users.

If you thought the Microsoft Band was already dead, that’s more than understandable. Microsoft stopped making the fitness products and removed all traces of it from the Microsoft Store in 2016. But for existing users, the service and apps still worked great for workouts, exercise, and sleep tracking. And the Health Dashboard provided incredibly detailed insights into goals and progress.

Microsoft Health Exercise results

The Dashboard even still provided planned workout sessions from Gold’s Gym, Men’s Fitness, and more. Despite the lack of new features, the Microsoft Band still worked very well for a fitness tracker, and it made a decent smartwatch with apps, text capabilities, and more.

Unfortunately for active Band users, that’s all coming to an end. Microsoft has announced it will shut down the Dashboard and remove the related Health apps from the iOS and Android store on 5/31/2019. After that point, it will be impossible to download your data, set up new workout routines, or even configure Microsoft Band if you factory reset it.

Users have until that date to download any data they would like to keep with the Dashboard’s export tools. More importantly—and, if we’re being honest, the real reason you’re still reading—if you’re an active Band user, there’s a chance for a refund.

Who’s eligible? Anyone who has performed a data sync between 12/1/2018 and 3/1/2019 is eligible for a refund. Additionally, if your limited warranty is still valid, you may qualify for a refund. If you have an original Microsoft Band, you can receive $79.00, and Band 2 owners will receive $175.

Microsoft says it will email eligible users, and you have to claim the refund by 8/30/2019 or you’ll lose out. So keep an eye on your inbox.

And in the meantime, if you’re considering switching to a running watch, we have a few suggestions.

Josh Hendrickson Josh Hendrickson
Josh Hendrickson has worked in IT for nearly a decade, with nearly half of that spend doing Q/A, project management, and system administration for IDM Computer Solutions, which develops the popular UltraEdit text editor. Josh spent another four years in computer service and repair. A former Microsoft employee, Josh now writes much of How-To Geek’s Windows content. He’s also a smarthome enthusiast who's even built his own smart mirror with just a frame, some electronics, a Raspberry Pi, and some open-source code. Read Full Bio »

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