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T-Mobile Will Share Your Data With Advertisers Unless You Opt-Out

The T-Mobile logo with dollar signs.

Starting April 26th, a new T-Mobile privacy policy allows the company to share your web browsing and mobile app usage data with advertisers. New and existing customers who want to keep their data away from marketers must manually opt-out of the program. This new privacy policy also applies to Sprint and Metro, which are owned by T-Mobile.

First reported by the Wall Street Journal, T-Mobile’s new privacy policy allows the company to monitor your web browsing and mobile app usage to place you in an advertising group (or as T-Mobile calls it, an “audience segment”). Those who look up a lot of health or exercise tips may end up in a “fitness” category, for example, which companies can use for targeted ads.

“When we sell audience segments, we do not sell information that directly identifies customers, like name, address, or email. Rather, audience segments are associated with mobile advertising IDs, which are long set of numbers and letters. For example, this might say something like “2drdn43np2cMapen084″ is a sports enthusiast.”

If you want to keep T-Mobile from selling your data, head over to My T-Mobile and open the “Account” tab. Then, go to “Profile Settings,” open “Privacy and Notifications,” and click “Advertising and Analytics.” You should see the names of everyone on your phone plan. Click one of the names and turn off “use my data to make ads more relevant to me.”

If there are multiple people on your plan, then you need to go back and complete this process for every name in the “Advertising and Analytics” page. If you’re subscribed to Sprint or Metro, follow the opt-out steps at the bottom of our guide on How-To Geek.

T-Mobile isn’t the only carrier to collect and sell customer data, of course. If you want to opt-out of “relevant advertising” on Verizon or AT&T, head to your My Verizon settings or AT&T privacy controls.

Source: T-Mobile via Wall Street Journal

Andrew Heinzman Andrew Heinzman
Andrew is the News Editor for Review Geek, where he covers breaking stories and manages the news team. He joined Life Savvy Media as a freelance writer in 2018 and has experience in a number of topics, including mobile hardware, audio, and IoT. Read Full Bio »